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Refund Policy

Refund Policy of Whats-Shop.com

Effective Date: 11.11.2023

Thank you for choosing Whats-Shop.com. We appreciate your business and trust in our services. Please review our refund policy carefully, as it outlines our approach to refunds during the trial period.

1. Trial Period / Free Plan:

We offer a trial period / Free Plan for our platform to allow users to evaluate its features and functionality before making a commitment.

  • During the trial period or in Free Plan, you can use the Whats-Shop.com website for free of charge, and no payment is required.

 2. No Refunds During Trial Period / Free Plan:

  • As Whats-Shop.com is provided free of charge during the trial period or in Free plan, we do not offer refunds for any charges incurred during this time.
  • Users are encouraged to thoroughly evaluate the E-commerce System during the trial or in Free Plan to ensure it meets their requirements before committing to a paid subscription.

3. Payment Authorization:

  • If you choose to subscribe to Whats-Shop.com after the trial period or switching from Free Plan to paid plan, your payment method will be charged based on the selected subscription plan.
  • By entering your payment details, you authorize us to charge the applicable fees for the Whats-Shop.com's subscription.

4. Cancellation During Trial Period or the Free Plan:

  • You may cancel your trial subscription or Free Plan at any time during the trial period or in Free Plan without incurring any charges.
  • To cancel your trial or Free Plan, please follow the instructions provided in your account settings.

5. Subscription Terms:

  • The subscription terms and pricing details are clearly communicated during the trial period or free plan. By continuing to use the Whats-Shop.com after the trial or switching from Free Plan to paid plan, you agree to the terms and authorize us to charge the applicable fees.

6. Contact Information:

  • For any questions about our trial period or Free Plan or subscription terms, please contact our customer support team at info@whats-shop.com

7. Policy Changes:

  • Whats-Shop.com reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.

Thank you for choosing Whats-Shop.com.


I can recommend Whats-Shop.com enough! As someone with no technical background, I was amazed at how easy it was to create my own online store. The templates are beautiful and customizable, and the drag-and-drop interface made the whole process a breeze. Thanks to Whats-Shop, my business is thriving!

Hasan Textiles from Managing Director